Royal Massage Privacy Policy | How We Handle Your Booking Data

Royal Massage Privacy Policy: What It Covers

This policy covers royalmassageriyadh.com, our booking number 0508118630 and anything you tell the therapist during a visit. It also covers data the website collects automatically, such as device type and pages viewed. However, it does not cover accounts or numbers that use our name without permission, since we have no control over them.

We follow the Personal Data Protection Law of the Kingdom of Saudi Arabia and its regulations. So if anything here conflicts with the law, the law applies, and we update this page to match.

The policy also applies when you book for a friend. In that case, please tell him first that you will share his number and district with us. After all, the data belongs to him, and he can ask us to delete it later.

Finally, this policy is written for adults. Our service is for adult men only, so we do not knowingly collect data about anyone under 18. If we learn that a booking concerns a minor, we cancel it and delete the related details.

Health Information You Share Before a Massage

When you tell us about diabetes, blood thinners or a past back operation, you share health data. We ask for it for one reason only: to keep you safe, because some conditions need lighter pressure or a skipped area. Therefore, we never use it for offers or advertising.

Only the coordinator who takes your booking and the therapist who visits you see it. Moreover, the therapist receives it in practical form, such as "light pressure, blood thinners", not as a medical history. You may also ask us not to store it after the visit; then we keep only a general note.

We never share health details with insurers, employers or other third parties, unless an official authority requires it by law. If that ever happens, we tell you whenever the law allows.

Booking Data We Keep and For How Long

This table lists each type of data, why we need it and how long we keep it:

Your exact location pin reaches the therapist on the day of the visit only. Then he deletes it from his phone after the session. Sometimes, though, we must keep data longer, for example when a complaint is still open or an authority requests it.

Personal Data Royal Massage Never Asks For

We list these because scammers sometimes copy massage service names and then ask for card details "to confirm the booking". If you receive such a message, do not reply. Instead, send us the sender's number so we can warn other clients. Also, any payment link that does not come from 0508118630 should be ignored.

What Your Massage Therapist Knows About You

The therapist knows only what the visit needs: your first name, number, location, treatment and any safety note. He does not see your full booking history unless he visited you before. In addition, he may not keep your number after the visit or contact you outside the official booking line.

Inside your home or hotel room, he takes no photos and makes no recordings. Likewise, he stays in the session room and the path to it. If a therapist ever calls you from a personal number to offer a direct booking, please report it, because it breaks our rules.

Cookies and Website Analytics on royalmassageriyadh.com

The website uses cookies that it needs to work. It may also use tools such as Google Analytics and Google Search Console to count visitors and see which pages people read. These tools give us totals, like "100 people read the services page", not names or phone numbers.

We use these totals to improve the site. For example, if visitors leave a page quickly, we rewrite it more clearly. You can block or delete cookies in your browser settings, and booking by phone or WhatsApp still works. Moreover, tapping the call or WhatsApp button does not send us your number; it only opens the app on your device.

Your Data Rights Under Saudi Personal Data Protection Law

You have the right to know what we hold about you, to receive a copy, to correct mistakes and to ask for deletion. You may also withdraw consent to store your health note at any time. Here is how to make a request:

1. Message 0508118630 from the number you booked with.
2. State the request: access, correction, deletion or stopping follow-ups.
3. Receive our confirmation once it is done, or an explanation of any legal exception.

We ask you to use your booking number so we know the request comes from the data owner. If you lost that number, tell us your last visit date and district, then we verify before acting. If you are not satisfied with our reply, you can contact the competent data protection authority in the Kingdom.

How We Keep Your Massage Booking Data Secure

Our booking phone is locked with a passcode, and only the coordinator on duty uses it. Similarly, therapists receive visit details on the day of the appointment only, not weeks in advance. After the visit, they remove the location and notes from their phones.

The website itself runs over a secure HTTPS connection. However, no system is perfect. So if we ever discover a breach that affects your data, we will inform you and the relevant authority as the law requires, and explain what we did about it. We also review who has access to booking data every few months, and then remove access for anyone who no longer needs it.

You can help too. For example, avoid sending more detail than a visit needs, and delete our chat on your side if you share your phone with others.

Privacy Questions and Policy Updates

We may change this policy if we change our booking process or add a new website tool. If you keep booking after an update, the new version applies, but you can still ask us to delete your data. For other questions, visit the Royal Massage contact page or read our massage FAQ for Riyadh clients.